Your chat will be recorded for our training and quality assurance purposes. No information regarding customer records or transaction will be disclosed on the chat.

For enquires relating to any existing accounts/cards/loans and /or other transaction details, please call ADCB customer service on 600 50 2030 (within UAE) or 9712-6210090 (Outside UAE).

Please do not share Bank Account Numbers, ADCB Personal Internet Banking/ADCB Mobile app Login ID, Passwords, Credit or Debit Card Numbers, Personal Identification Number (PIN), CVV, Telephone Identification Number (TPIN), or any sensitive financial information in chat sessions. ADCB does not request for such information on non-secure channels.